1. Upon connection, you’ll see a large prompt that will guide you through the configuration.
2. Allow Screen Recording access
In the Screen Recording section of the large prompt, click Request Access.
3. Next, click the toggle switch for the ScreenConnect client. The client name begins with “connectwisecontrol”.
If required, enter a username and password to allow your changes.
4. Next, a new message appears with the option to Quit & Reopen. Click Quit & Reopen and the client will automatically restart.
5. Once the client reopens and the large ScreenConnect prompt returns, you should see that Screen Recording access is granted.
Allow accessibility access
1. Return to the large Review System Access window. In the Accessibility section of the window, click Request Access.
2. Note: Earlier versions of macOS require you to click the dialog’s padlock icon before editing the Privacy settings.
Next, click the “connectwisecontrol” switch.
